Click
here to view our Acceptable Use Policy ("AUP")
NCBhost.com - Terms Of Service
("TOS")
NCBhost.com, a division
of Powers Productions (hereafter known as "NCBhost.com"),
agrees to furnish services to the Customer (hereafter known as "Customer")
subject to the following Terms of Service (hereafter known as "TOS").
Use of NCBhost.com's Service
constitutes acceptance and agreement to NCBhost.com's Acceptable
Use Policy (hereafter known as "AUP" as well as NCBhost.com's
TOS. A Customer's use of the Services after revisions to the TOS
are posted on NCBhost's website at www.NCBhost.com (in association
with NCBhost.com), will constitute such person's acceptance of any
changes or additions to the TOS.
All provisions of this
contract are subject to the TOS of NCBhost.com, and AUP. The AUP
may be changed from time to time at the discretion of NCBhost.com.
The Customer understands that change to the AUP by NCBhost.com shall
not be grounds for early contract termination or non-payment.
This Agreement shall be
construed in all respects in accordance with the laws of the state
of Nevada, county of Clark applicable to contracts enforceable in
that state. Venue will be Clark County, Nevada.
- Disclosure to Law Enforcement: The AUP
specifically prohibits the use of our service for illegal activities.
Therefore, the Customer agrees that NCBhost.com may disclose any
and all Customer information including assigned IP numbers, account
history, account use, etc. to any law enforcement agent who makes
a written request without further consent or notification to the
Customer. In addition NCBhost.com shall have the right to terminate
all service set forth in this Agreement.
- Service Rates: The Customer acknowledges
that the nature of the service furnished and the initial rates
and charges have been communicated to the Customer. The Customer
is aware that NCBhost.com may prospectively change the specified
rates and charges from time to time. Any promotional offer is
contingent upon NCBhost.com achieving and maintaining its cost
of service goals including but not limited to rates charged to
NCBhost.com by its suppliers.
- Payments, Fees & Taxes: Establishment
of this service is dependent upon receipt by NCBhost.com of payment
of stated charges. Subsequent payments are due on the anniversary
date of the month for that month's service. All accounts and services
provided by NCBhost.com are subject to the current tax rate as
imposed by within the City of Las Vegas, State of Nevada, which
is currently 7.25%. 80% of the monthly service charge is subject
to the 7.25% tax rate, while the remaining 20% of the monthly
service charge is not taxed. 100% of the setup fee is subject
to the 7.25% tax rate. The above applies to all accounts and services
provided by NCBhost.com.
Credit cards that are declined for any reason are subject to a
$10.00 declination fee. Service will be interrupted on accounts
that reach 10 days past due. Service interrupted for nonpayment
is subject to a $75 reconnect charge. Accounts not paid by due
date are subject to a $10 late fee. Accounts that are not collectable
by NCBhost.com may be turned over to an outside collection agency
for collection. If your account is turned over for collection,
you agree to pay NCBhost.com a "Processing and Collection"
Fee of not less than $50 and not more than $150. If you wish to
cancel your account, please follow the proper procedure to do
this as outlined in this TOS. All fees are fully earned when due
and non-refundable when paid.
- Refund and Disputes: All payments to
NCBhost.com are nonrefundable. This includes the one time setup
fee and subsequent charges regardless of usage. All overcharges
or billing disputes must be reported within 60 days of the time
the dispute occurred. If you dispute a charge to your credit card
issuer that, in NCBhost.com's sole discretion is a valid charge
under the provisions of the TOS and /or AUP, you agree to pay
NCBhost.com an "Administrative Fee" of not less than
$50 and not more than $150.
- Failure to Pay: NCBhost.com may temporarily
deny service or terminate this Agreement upon the failure of the
Customer to pay charges when due. Such termination or denial will
not relieve the Customer of responsibility for the payment of
all accrued charges, plus reasonable interest and any collection
fees.
- Account Cancellation: All requests for
canceling accounts must be made in writing with at least 30 days
notice but not more than 60 days prior written notice and sent
to NCBhost.com Attn: Cancellations, 8370 W. Cheyenne Ave, Suite 109-203,
Las Vegas, Nevada 89129, or you may call 702-868-7676 along with an email
stating the same. You must have all account information to cancel.
- The Customer acknowledges that the service
provided is of such a nature that service can be interrupted for
many reasons other than the negligence of NCBhost.com and that
damages resulting from any interruption of service are difficult
to ascertain. Therefore, the Customer agrees that NCBhost.com
shall not be liable for any damages arising from such causes beyond
the direct and exclusive control of NCBhost.com. The Customer
further acknowledges that NCBhost.com'ss liability for its own
negligence may not in any event exceed an amount equivalent to
charges payable by the Customer for services during the period
damages occurred. In no event shall NCBhost.com be liable for
any special or consequential damages, loss or injury.
- New Domain Accounts: All new webhosting
accounts involving new domains will be set up and entered into
our DNS servers within 1 to 5 business days. Due to unforeseen
complications, however, this process may sometimes require up
to 7 business days. If the new domain is registered by the account
holder, there will be no handling fee. If the domain is registered
by NCBhost.com, on behalf of the account holder a handling fee
will be incurred.
- Transfer of Domains: New webhosting
accounts which involve the transfer of a domain from another provider
to NCBhost.com will require a minimum of seven (7) days to be
set up and entered into our DNS servers. In some cases, such transfers
may take up to sixty (60) days. Due to the unpredictable nature
of the transfer process, no guarantees are made regarding the
amount of time a specific transfer may take. If the transfer of
the domain is done by NCBhost.com on behalf of the account holder
a handling fee will be incurred. If the Customer cancels service
during the transfer period for any reason, all charges are considered
earned.
- Support Boundaries: NCBhost.com, provides
limited technical support to our Customers during normal business
hours as our schedule permits on a fee basis. We limit our technical
support to our area of expertise. The following is our guidelines
when providing support: NCBhost.com provides support related to
your server or virtual site physical functioning. NCBhost.com
may offer limited support for application specific issues such
as cgi programming, html or any other such issue. Email support@ncbhost.com
for assistance. If you are able to get online and have other questions,
the answers may be on our home page at http://www.ncbhost.com/support/
- we encourage you to check there first. Lastly, the Help files
in the program you are using may have the answer to your question
so please do investigate these resources before calling tech support.
- SPAM and Unsolicited Commercial Email
(UCE): NCBhost.com takes a zero tolerance approach to the sending
of Unsolicited Commercial Email (UCE) or SPAM over our network.
Very simply this means that customers of NCBhost.com may not use
or permit others to use our network to transact in UCE. Customers
of NCBhost.com may not host, or permit hosting of, sites or information
that is advertised by UCE from other networks. Violations of this
policy carry severe penalties, including termination of service.
- Violation of NCBhost.com's SPAM policy will
result in severe penalties. Upon notification of an alleged
violation of our SPAM policy, NCBhost.com will initiate an immediate
investigation (within 48 hours of notification). During the
investigation, NCBhost.com may restrict customer access to the
network to prevent further violations. If a customer is found
to be in violation of our SPAM policy, NCBhost.com may, at its
sole discretion, restrict, suspend or terminate customer's account.
Further, NCBhost.com reserves the right to pursue civil remedies
for any costs associated with the investigation of a substantiated
policy violation. NCBhost.com will notify law enforcement officials
if the violation is believed to be a criminal offense.
- First violations of this policy will result
in an "Administrative Fee" of $250 and your account
will be reviewed for possible immediate termination. A second
violation will result in an "Administrative Fee" of
$500 and immediate termination of your account. Users who violate
this policy agree that in addition to these "Administrative"
penalties, they will pay "Research Fees" not to exceed
$175 per hour that NCBhost.com's personnel must spend to investigate
the matter. DO NOT SPAM from your account.
- As our Customers are ultimately responsible
for the actions of their clients over the NCBhost.com network,
it is advisable that Customers develop a similar, or stricter,
policy for their clients.
IMPORTANT NOTICE:
BEGINNING IMMEDIATELY, anyone hosting websites or services
on their server that support spammers or cause any of our IP space
to be listed in any of the various Spam Databases will have their
server immediately removed from our network. The server will not
be reconnected until such time that you agree to remove ANY and
ALL traces of the offending material immediately upon reconnection
and agree to allow us access to the server to confirm that all material
has been COMPLETELY removed. Severe violations may result in immediate
and permanent removal of the server from our network without notice
to the Customer. Any server guilty of a second violation WILL be
immediately and permanently removed from our network without notice.
- Network
- IP Address Control/Ownership: If
NCBhost.com assigns the Customer an Internet Protocol (IP)
address for Customer's use, the right to use that Internet
Protocol address shall belong only to NCBhost.com or its supplier,
and the Customer shall have no right to use that Internet
Protocol address except as permitted by NCBhost.com and its
supplier in their sole discretion in connection with the Services,
during the term of this Agreement. NCBhost.com and its supplier
shall maintain its assignment of all Internet Protocol numbers
and addresses that may be assigned to Customer by NCBhost.com,
further, NCBhost.com and it supplier reserves the right to
change or remove any and all such Internet Protocol numbers
and addresses, in its sole and absolute discretion. The allocation
of IP addresses is limited by ARIN's new policies. These new
policies state that use of IP addresses for IP based virtual
hosts will not be accepted as justification for new IP addresses.
Therefore, name-based hosting must be used whenever and wherever
possible. IP address usage will periodically be reviewed,
and if it is found that IP addresses are being used where
name-based hosting could be used, authorization to use those
IP addresses that could be used with name-based hosting may
be revoked.
- Domain Name Dispute: In the case
of any Customer Domain with regard to a Name Dispute according
to ICANN and/or the policies of the registrar of the Customer's
Domain, the inability to use a domain name shall not entitle
Customer to a refund of any fees paid with respect to the
registration of such unusable domain name.
- Bandwidth and Disk Usage: Customer
agrees that bandwidth and disk usage shall not exceed the
number of megabytes per month for the Services ordered by
the Customer. NCBhost.com will monitor Customer's bandwidth
and disk usage. NCBhost.com shall have the right to take corrective
action if Customer's bandwidth or disk usage exceeds the Agreed
Usage. Such corrective action may include the assessment of
additional charges, disconnection or discontinuance of any
and all Services, or termination of this Agreement. Which
actions may be taken in are in NCBhost.com's sole and absolute
discretion. If NCBhost.com takes any corrective action under
this section, Customer shall not be entitled to a refund of
any fees paid in advance prior to such action. In the event
that a customer exceeds the included allocation, NCBhost.com
may, at its sole discretion, collect a deposit, in an amount
determined by NCBhost.com, against customer's credit card,
debit card, or bank account on file with NCBhost.com.
- System and Network Security: We
are very serious about System and Network Security. Users
are prohibited from violating or attempting to violate the
security of the NCBhost.com Network or its supplier's Network.
Violations of system or network security may result in civil
or criminal liability. NCBhost.com will investigate occurrences,
which may involve such violations and may involve, and cooperate
with, law enforcement authorities in prosecuting Users who
are involved in such violations. These violations include,
without limitation:
- Attempting to probe, scan or test the
vulnerability of a system or network or to breach security
or authentication measures without proper authorization.
- Accessing data not intended for such
User or logging into a server or account, which such User
is not authorized to access.
- Attempting to interfere with service
to any user, host or network, including, without limitation,
via means of overloading, "flooding", "mail
bombing" or "crashing".
- Forging a (any) TCP/IP packet header
or any part of the header information in any e-mail or newsgroup
posting.
- Taking any action in order to obtain
services to which such User is not entitled.
- Notification of Violation:
NCBhost.com is under no duty to look at or monitor the customer's
or user's activities to determine if a violation of the AUP or
TOS has occurred. NCBhost.com does not assume responsibility through
our AUP or TOS to monitor or police Internet-related activities.
Any User, which NCBhost.com determines to have violated any portion,
part or element of our AUP, shall receive a notification by email
or of a carier of our choosing, alerting them of the violation.
The service may be subject at NCBhost.com's sole discretion, and
in relattion to its severity, to any of the following:
- temporary suspension pending a User's agreement
in writing, to refrain from any further violations.
- immediate suspension or termination of service
without further notice.
NCBhost.com reserves the right, to drop or
to not make accessable, the section of IP space involved in (our
definition of) Spam or Denial-of-Service complaints if it is clear
that the offending activity is causing harm (in our sole opinion)
to parties on the Internet. Specifically, if open relays are on
your network or a customer's network, or if denial of service attacks
are originating from your network. In certain certain cases, we
may do this before contacting you. If we do this, we will contact
you as soon as is feasible.
- Suspension of Service or Cancellation:
NCBhost.com reserves the right to suspend network access to any
customer if in the judgment of the NCBhost.com's network administrators
the Customer's server is the source or target of the violation
of any of the other terms of the AUP/TOS or for any other reason
which NCBhost.com chooses. If inappropriate or improper activity
is detected, all accounts of the Customer in question will be
deactivated until an investigation is complete. Prior notification
to the Customer cannot be guaranteed. In certain extreme cases,
law enforcement will be contacted regarding the activity of the
Customer. In this case, the Customer will not be credited for
the time the Customer's machines were suspended.
- Policy Amendment: NCBhost.com reserves
the right to amend its policies at any time. All Sub-Networks,
resellers and managed servers of NCBhost.com must adhere to all
AUP/TOS policies. Failure to follow any term or condition will
be grounds for immediate cancellation. As a Reseller, or our Customer,
you will be held responsible for the actions of your clients in
the matter described on these Terms and Conditions, therefore,
it is in your best interest to implement a similar or stricter
Terms and Conditions and Acceptable Terms of use policy (AUP).
- Indemnification: NCBhost.com wishes
to emphasize that in agreeing to the NCBhost.com's Acceptable
Use Policy (AUP) and Terms of Service (TOS), customer indemnifies
NCBhost.com for any violation of the AUP/TOS that results in loss
to NCBhost.com or the bringing of any claim against NCBhost.com
by any third-party. This means that if NCBhost.com is sued because
of a customer's or a customer of a customer's activity, the Customer
will pay any damages awarded against NCBhost.com, plus all costs
and attorney's fees.
- Force Majeure: NCBhost.com shall be
excused from performance hereunder to the extent that performance
is prevented, delayed or obstructed by causes beyond its reasonable
control, including but not limited to, acts of God (fire, storm,
floods, earthquakes, etc.) civil disturbances, disruption of telecommunications,
power or other essential services, or interruption or termination
of service by the service provider being used by NCBhost.com to
link its servers to the Internet, or any malicious or unlawful
acts of any third party.
- Independent Contractors: NCBhost.com
and its personnel, in performance of our services, are acting
as independent contractors and not as employees or agents of the
Customer.
- Miscellaneous/Other Provisions: You
must provide us with, and keep current, good contact information
for you. E-mail, fax, and telephone contacts are used, in any
order of preference.
- A waiver by NCBhost.com of any breach of
any provision of this Agreement by the Customer shall not operate
as or be construed as a continuing or subsequent waiver thereof
or as a waiver of any breach of any other provision thereof.
- The Customer shall not transfer or assign
this Agreement without the prior written consent of NCBhost.com.
NCBhost.com may assign Agreement at anytime without consent
from or notice to the Customer. NCBhost.com reserves right to
cancel customer's rights under this contract at anytime without
further obligation.
- NCBhost.com takes no responsibility for any
content or material input by others and not posted to the NCBhost.com
Network by NCBhost.com. NCBhost.com is not responsible for the
content of any other websites linked to the NCBhost.com Network;
links are provided as Internet navigation tools only. NCBhost.com
disclaims any responsibility for any such inappropriate use
and any liability to any person or party for any other person
or party's violation of this policy.
- NCBhost.com is not responsible for any damages
your business may suffer. NCBhost.com does not make implied
or written warranties for any of our services. NCBhost.com denies
any warranty or merchantability for a specific purpose. This
includes loss of data resulting from delays, non-deliveries,
wrong delivery, and any and all service interruptions caused
by NCBhost.com.
- It is absolutely forbidden to host pornographic
content or IRC servers on Virtual Server Accounts. Virtual Server
Accounts found hosting this material will be subject to immediate
cancellation without refund.
- Responsibility for Content: You, as
NCBhost.com's customer, are solely responsible for the content
stored on and served by your account, your email and web site
on an NCBhost.com server.
- Entire Agreement; Severability. This
Agreement, the incorporated policies and the Service Options selected
by the Customer constitute the complete and exclusive statement
of agreement between the parties, and supersedes and merges all
prior proposals and all other agreements, oral and written, between
the parties relating to the subject matter of this Agreement.
In the event that any provision of this Agreement shall be determined
to be illegal or unenforceable, that provision will be eliminated
to the minimum extent necessary so that this Agreement shall otherwise
remain in full force and effect and enforceable.
REVISIONS TO THIS TOS:
NCBhost.com reserves the right to revise, amend, or modify this TOS
(Terms of Service), our Acceptable Use Policy (AUP),
and our other policies and agreements at any time and in any manner.
Notice of any revision, amendment, or modification will be posted
in accordance with our TOS (Terms of Service).
Click
here to view our Acceptable Use Policy ("AUP")
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